Privacy Policy

Introduction

Welcome to https://donkey-natural-tortilla-chips.chicagotortillachips.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website, interacting with our services, or using our products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://donkey-natural-tortilla-chips.chicagotortillachips.com.
Mobile and desktop applications developed by us.
Online services and tools provided by Donkey Natural Tortilla Chips.
Products sold or distributed through our platforms.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site, as they have their own privacy notices and are not governed by ours.

Processing Activities

This Privacy Policy is designed to cover various user interactions, including:

When you create an account and use our applications or services.
During your visits to our websites linked to this policy.
When you subscribe to receive newsletters, emails, phone calls, or text messages from us.

Personal Data Collection

Donkey Natural Tortilla Chips collects multiple categories of personal data:

Account Information: This includes user names, email addresses, and passwords used for account registration.
Payment Information: Credit card details, billing addresses, and payment history are securely stored.
Financial Information: We may collect bank account numbers, routing numbers, or other financial data for transaction processing.
Purchase Information: Details about products or services you’ve bought, including quantities and purchase dates.
Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and advertising IDs.
Location Data: Geographic coordinates and location-based services data if made available by your device settings.
Feedback: Any comments, reviews, or ratings you provide to enhance our products and services.
Social Media Information: If you interact with us on social media platforms, we may collect your public profile information.
Product Information: Details about the products you browse, view, or purchase.

We gather this data through various means: user input forms, order processing, analytics tools, and automated technologies within our applications. Additionally, we may receive personal data from third-party service providers who assist us in operating our business.

Cookies

We use cookies to enhance your browsing experience and for analytical purposes:

Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps. They allow features like secure log-ins and shopping carts.
Preference Cookies: We use these to remember your preferences, such as language settings and display choices.
Analytics Cookies: Used by analytics tools to provide insights into how our site is used, including metrics on page views and unique visitors.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

Donkey Natural Tortilla Chips retains personal data only for as long as it is necessary for the purposes outlined in this policy or as required by law. Once the purpose has been fulfilled, we delete or anonymize your data to protect your privacy.

Security Measures

We take extensive measures to secure and safeguard your personal data:

Implementing encryption protocols for data at rest and in transit.
Engaging trusted third-party processing partners who adhere to strict security standards.
Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: If your data is inaccurate or incomplete, you can ask for corrections.
Right to erasure (also known as “right to be forgotten”): You may request the deletion of your data under certain circumstances.
Right to restriction: In some cases, you can request restrictions on the processing of your data.
Right to data portability: You have the right to receive your personal data in a structured format.
Right to object: You can object to the processing of your data for specific purposes.
Non-discrimination: You cannot be discriminated against for exercising your data protection rights.
Appeals and complaints: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests, or concerns regarding privacy:

Email: [email protected]
Mailing Address: Donkey Natural Tortilla Chips, Privacy Team, [Street Address], [City, State, Zip Code]